ROI - Why Vienna Channels
Yes. Here's how:
- Reduce your demo unit inventory costs.
The average in-house demo program has a 50% return rate for a single demo cycle. At Vienna Channels, our return rate is 95% and up. To put this in perspective, if you begin the year with 1000 units, and complete 4 demo cycles during the year, your in-house program would end the year with 125 units. On the other hand, with a program through VC, you would end the year with 856 units. Your demo units go much further, so your initial inventory investment can be lower (if you choose) and your inventory replenishment costs are significantly lower.
- Eliminate lost hours preparing a unit for another demo cycle.
Your technical engineers already have jobs. Do you need them cleaning off old customer data and hunting for product manuals? Our quality control team will ensure each product is configured exactly the way you want a corporate buyer to receive it in order to make the best sales impression.
- Eliminate lost hours shipping a unit.
Your salespeople need to sell, not ship. Our efficient, streamlined shipping center ships every weekday.
- Eliminate lost hours analyzing demo programs.
Dynamic online reports are built into every stage of a demo program managed by Vienna Channels. You'll always know how your demo program is performing.
Yes. Here's how:
- Double the number of demo units that can be evaluated with the same investment.
Since we have a 95% return rate, we can get demo units into the hands of twice as many buyers over the course of a year as a typical in-house demo program would with a 50% return rate.
To use the example again of starting a one-year demo cycle with 1000 units (based on 50% return rate of in-house program):
In-house demo program - demo users served:
1000 + 500 + 250 + 125 = 1875 users (after 4 demo cycles)
Vienna Channels demo program - users served:
1000 + 950 + 902 + 856 = 3708 users (after 4 demo cycles)
Difference in potential buyers reached: 198%
Some in-house demo programs only have a 30% return rate. In this case, the Vienna Channels advantage is even more extreme:
In-house demo program - demo users served:
1000 + 300 + 90 + 27 = 1417 users (after 4 demo cycles)
Vienna Channels demo program - users served:
1000 + 950 + 902 + 856 = 3708 users (after 4 demo cycles)
Difference in potential buyers reached: 262%
- Gather valuable survey data during the demo cycle.
Every email about the demo order can mention an end-of-demo survey, and we'll send the survey link at the correct time. Get immediate information from your demo users at the time they've just experienced the product. All survey data is tabulated and reported to you online.
- Improve your brand image and solidify your customer relationship.
When your demo program is run by Vienna Channels, you are communicating with your customer at every stage of the process (branded online order form, branded email communication, branded packing slip, branded product survey). Your products look good, and your company looks professional and solid.
- New inventory: New inventory may need a firmware update. If so, we do it. We load applications (as requested) so that your demo users can focus on what' s great about your device, not what's missing. Each device is checked for completeness.
- Returns: When a device is returned to Vienna Channels, all proprietary data added by the prior user is removed. If the device needs a firmware update, it's done. New applications can be added at this point. All packaging and accessories are reviewed for completeness. Our return team prides itself on preparing top quality devices for every demo cycle, not just the first one.
If Vienna Channels is running your demo program, your sales team can log in at any time and see who's ordered demo units, who has received them, and when they're due back to us -- all without spending their valuable sales time boxing and shipping the product. We free up your salespeople to sell.
Capabilities
Yes. Several of our customers do this right now.
Yes. We can provide EOL Product Services, including device sales, device donations, recycling, battery recycling, and "green" product disposal.
Yes. We process shipments to Asia, Canada, and Europe, as well as the United States.
Yes, absolutely. We're happy to customize a small program for your company, and grow with you as your volume grows.
Customers
We run branded demo programs for our customers, so we don't use their names to sell our services. If you become our customer, you would receive the same top-quality services now utilized by the #1 wireless carrier, the #1 mobile computing software provider, a leading corporate mobile email provider, a leading GPS navigation equipment manufacturer, and more.
We're fairly new - the business began in 2002. Right now, we're growing our demo distribution at a rate of over 200% per year. That may be why you've recently learned about us, and heard about others using our services.
Yes. Our testimonials page will give you a sense of what our customers are saying about us.
Privacy Issues
When you choose to register with viennachannels.com, we request accurate contact information and preferences that help us better serve you. Your information will not be shared with any third party vendors other than the offer by the participating company. Here's our privacy policy.
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